Sales Cloud
Helps you win more leads by accelerating and streamlining all sales efforts from lead management to analytics and forecasting. Investment in sales cloud will help you get more leads, make insightful decisions, accelerate your team’s productivity, and ultimately help you close more deals. Lyka Systems consultants will work with you to understand your problem, gather information and deliver workable solutions. We will carry out your Salesforce implementation successfully and thereby helping you reach out to more leads and convert them.
Service Cloud
Every customer has his favorite channel for communication. Now let us imagine combining that channel with a set of automation tools delivering personalized service across his favorite channel. This is Service Cloud. With this tool one can automate any customer service, approval flow, telephony integration with simple drag-and-drop feature- delivering personalized service all across your organization. Lyka Systems consultants and developers have experience in delivering numerous service cloud implementations to the highest standards in any industry. We can help your company deliver world class customer service.
Marketing Cloud
Salesforce’s digital marketing platform. It helps you create and send promotional, transactional, and triggered messages that connect customers to your brand across every touchpoint. Salesforce Marketing Cloud can help businesses of all sizes build more personalized, relevant and seamless customer journeys. Lyka Systems consultants and strategists can help you determine your issues, your specific program needs, including best practices and process redesign to design a strategic plan, build your bespoke requirements and support you till you have achieved your realistic goals.
Community Cloud
One won’t understand the unabashed power of a community until you are a part of one. Community cloud helps you connect and collaborate with customers, partners, and employees by building a community for every critical stakeholder. Customer community helps customer help themselves and each other; while partner community connects resellers, distributors, and partners to accelerate the sales channels keeping the employees engaged and productive.
UNLOCK THE POWER OF SALESFORCE
The most important goal of any business in this current world is to satisfy your customers and to serve your customers better, you need to collaborate across your organization to align people, processes and technologies.
The ultimate destination of the satisfying the customer is better sales productivity and lead management – both heading to improved business performance. And that is what Salesforce does. Salesforce is a flexible customer relationship management and cloud services platform. All Salesforce products run entirely in the cloud so there’s no expensive setup costs, no maintenance. Salesforce platform enables you to manage all interactions not only with your customers and prospects but also with your teams.