TRANSFORMATIVE SALESFORCE SERVICES

For Better Business Performance

Managed Services
With our extended managed service solution, clients benefit from best practice capabilities and achieve significant competitive advantage in service quality, responsiveness and cost.
Health Assessments

Lyka’s team can perform a planned assessment of each of the client’s technical & business needs. Our success is derived from helping you optimize and grow your business.

Project Delivery

Our project delivery methodology is focused on delivering solutions that provides speed, agility, value and enhanced business engagement in a cost effective manner.

Adoption Success Planning

Following best practice, our adoption planning process includes a Roll-out Strategy & Training service to help clients achieve maximum end-user adoption success.

IMPLEMENTING EXCELLENCE ACROSS THE SALESFORCE PLATFORM

Our team members have deep Salesforce and technical services background, gained through delivering complex client transformations.

We always putting emphasis on collaboration, we pride ourselves in our transparency by focusing on the following key areas:

  • we understand Stakeholders as the key communicators for any project.
  • we prototype and provide continuous demos throughout any project implementation.
  • transparent agile development boards that are made available to everyone, keeping Stakesholders and all interested parties up-to-date with our ongoing progress.
  • we help produce Technical Documentation, Process Flows, End-User Guides with the assistance of our customers to ensure we are communicating in THEIR voice.

 

Change Management without Compromise

Delivering a best-in-class Salesforce solution requires discipline

Success is directly proportional to how well your team adopts Salesforce and gains the capabilities to work more effectively. It’s not just about your Stakeholders, it about your End-Users, or as we call them, your customers. Built into every project is our best practice Change Management processes. We ensure acceptance and adoption of your Salesforce solutions are met by limiting business or project disruptions. Utilizing Change Management ensures we keep to the roadmap so your vision is never lost and ensuring there is never a disruption that could take away from the the customer experience.

It doesn’t matter if this is your first Salesforce deployment or if you are extending your current offering

We are here to help. Get in touch with us today and let our passion for Salesforce drive your success.